Professional services

Utilisation, billable hours and project profitability in the same system as payroll.

For consulting, agency, audit and engineering services firms where people are the product: timesheets that get filled, utilisation you can trust, project cost against budget and client billing that reconciles.

  • Built for billable delivery models
  • Project cost and margin from live timesheets
  • Bench and allocation visibility
  • Client and engagement level reporting
HRMione for Professional services

94%

Timesheet submission on time

Achieved by firms using daily worksheets with reminders instead of weekly retrospective entry.

Weekly

Project margin visibility

Cost to date against budget available every week rather than at engagement closure.

7 pts

Typical utilisation improvement in two quarters

From visible bench, allocation conflicts and unbilled time surfacing early.

One system

For timesheets, payroll and cost

Cost rates come from payroll data, so project cost does not depend on a second spreadsheet.

The reality on the ground

What actually breaks in professional services

Every conversation with a people team in this sector surfaces the same handful of failures. Here is what they look like and what they cost.

1

Timesheets submitted late, if at all

Consultants fill a week of timesheets on Friday evening from memory, or on the following Tuesday after three reminders. The data that drives client billing, utilisation and project margin is therefore an approximation produced under time pressure by the people with the least interest in it.

Cost of leaving it: Billing leakage on every engagement and utilisation numbers leadership privately discounts.

2

Project cost that arrives after the engagement

The partner knows the fee. The cost of the team delivering it is assembled at the end from timesheets, salary data and expenses held in three places. By the time margin is known, the engagement is closed and the lesson is academic.

Cost of leaving it: Loss making engagements repeated because nobody saw the first one going wrong.

3

Allocation and bench managed in a spreadsheet

Who is available next month, who is double allocated, and who has been on the bench for three weeks are answered by a resourcing spreadsheet that one person maintains and everyone distrusts. Allocation conflicts surface after a client has been promised a start date.

Cost of leaving it: Bench cost carried silently and delivery commitments made against capacity that does not exist.

4

Expenses that delay client invoices

Reimbursable travel and out of pocket costs are claimed weeks after they occur, often without receipts matched to the engagement. The client invoice waits, or goes out incomplete and is corrected later.

Cost of leaving it: Slower cash collection and awkward conversations about costs the client did not expect.

Capability deep dive

How HRMione is configured for this sector

Same platform, sector specific defaults. Each capability below arrives preconfigured, so your team edits rather than builds.

Daily worksheets that get filled

What it does
Short daily time entry against project and task, with reminders, approval and a locked submission per period.
Tuned for professional services
Entry designed to take under a minute a day so it happens while the work is fresh.
What changes in week one
Submission compliance climbs immediately because the entry is daily rather than weekly.

Utilisation and bench view

What it does
Billable, non billable and bench hours per person, per team and per practice, against target utilisation.
Tuned for professional services
Utilisation targets differ by grade and practice, so a partner and an analyst are measured correctly.
What changes in week one
Bench time becomes visible for the first time, usually to somebody's surprise.

Project cost against budget

What it does
Cost accrues from approved time at internal cost rates, plus expenses, against the engagement budget.
Tuned for professional services
Cost rates derive from payroll data automatically, so no separate rate sheet has to be maintained.
What changes in week one
Every live engagement shows cost to date and projected margin at current burn.

Allocation and staffing

What it does
Allocates people to engagements with percentage effort, start and end dates, and conflict detection.
Tuned for professional services
Skill and grade tags support staffing decisions, and pipeline engagements can be soft allocated.
What changes in week one
Double allocations already in your resourcing sheet are surfaced and resolved.

Client and engagement records

What it does
Clients, engagements, contracted value, rate cards and delivery teams held in one structure.
Tuned for professional services
Time and materials, fixed fee and retainer engagements are treated differently in reporting.
What changes in week one
Every active engagement has an owner, a budget and a team on record.

Expenses tied to engagements

What it does
Expense claims captured on mobile with receipt capture, coded to client and engagement, approved and reimbursed through payroll.
Tuned for professional services
Reimbursable and non reimbursable costs separated, so client billable expenses are ready at invoicing.
What changes in week one
Claims move from the end of the quarter to the week they occur.

Payroll and statutory

What it does
Runs payroll with provident fund, professional tax, income tax and gratuity for distributed teams.
Tuned for professional services
Cost centre allocation follows practice and engagement so finance sees cost where it belongs.
What changes in week one
A parallel run reconciles against your current process before switching.

Performance linked to delivery

What it does
Review cycles combining objectives, delivery feedback from engagement leads and utilisation context.
Tuned for professional services
Feedback can be requested per engagement, so a reviewer is not asked to remember a year of work.
What changes in week one
Engagement feedback starts being captured at closure rather than at appraisal time.

A day in the life

What the platform feels like for each role

Software only sticks when the person using it saves time on their own work. These are the three roles that make or break adoption here.

Engagement manager

Owns delivery, budget and the client relationship.

  1. Monday

    Reviews approved time for last week and sees cost to date against budget.

  2. Tuesday

    Approves two expense claims coded to the engagement, ready for the client invoice.

  3. Midweek

    Requests an additional analyst and sees who is genuinely available next week.

  4. Closure

    Submits delivery feedback for the team while the engagement is still fresh.

Resourcing lead

Balances capacity against a moving pipeline.

  1. Weekly

    Reviews allocation for the coming month and resolves two conflicts before they reach clients.

  2. Weekly

    Lists people on the bench beyond two weeks and matches them to pipeline engagements.

  3. Monthly

    Reports utilisation by practice and grade against target.

  4. Quarterly

    Uses hiring signals from sustained overallocation rather than intuition.

Consultant

Wants time entry to be trivial and reimbursements to be fast.

  1. End of day

    Enters time against project and task in under a minute on mobile.

  2. Travel

    Photographs a receipt and files the claim at the airport rather than a month later.

  3. Any time

    Sees own utilisation and allocation for the coming weeks.

  4. Pay day

    Downloads payslip and reimbursement detail in one place.

Compliance and audit

What clients, auditors and finance will ask you to evidence

Time records per engagement

Approved time entries retained per person and per engagement, exportable for client audit clauses.

Rate card and contract records

Signed contracts, rate cards and amendments held against each client engagement.

Expense documentation

Receipts attached to claims with approval trail, separated into billable and non billable.

Provident fund and professional tax

Contributions and state specific professional tax computed and filed from the payroll run.

Independence and conflict declarations

Periodic declarations collected and retained per employee where your practice requires them.

Data access controls

Client and engagement data visible only to allocated team members and designated roles, with access logging.

End to end workflow

From engagement win to invoice and appraisal

One record per person, from the day they join to the day they leave. No spreadsheet handoffs in between.

  1. Stage 1

    Engagement setup

    Client, engagement type, contracted value, rate card and budget recorded with the contract attached.

  2. Stage 2

    Staffing

    Team allocated with percentage effort and dates, conflicts resolved before confirmation.

  3. Stage 3

    Delivery

    Daily time entry and engagement coded expenses captured as work happens.

  4. Stage 4

    Approval

    Engagement manager approves time and expenses weekly, locking the period.

  5. Stage 5

    Billing and cost

    Billable time and expenses feed invoicing, cost accrues against budget for margin reporting.

  6. Stage 6

    Closure

    Engagement closed with final margin, delivery feedback captured and team released to the pool.

Integrations and hardware

It plugs into what you already run

No rip and replace. HRMione sits alongside the systems and devices already on your floor.

Finance and billing

  • Invoice ready billable time and expense exports
  • Accounting exports by practice and cost centre
  • Bank salary and reimbursement files

Work tools

  • Calendar visibility for leave and allocation
  • Chat notifications for approvals and reminders
  • Single sign on with your identity provider

Delivery

  • Project and task structures per engagement
  • Document storage per client engagement
  • Helpdesk for internal requests

Rollout plan

From signature to steady state in ninety days

A dedicated onboarding lead runs this with you. Nothing here needs your engineering team.

Week one

People and clients

Employee records, grades, cost rates, clients and active engagements imported.

Week two

Timesheets live

Daily worksheets rolled out to one practice with approval flow and reminders active.

Week four

Cost and utilisation

Project cost against budget and utilisation reporting validated against last quarter.

Day ninety

Firm wide

All practices on timesheets, payroll migrated and engagement feedback in the appraisal cycle.

Commercial fit

What a team like yours typically buys

Most firms start with timesheets and allocation, because that is where the leakage is, then move payroll across at the next monthly boundary.

Typical headcount

Firms from 30 to 2000 professionals across consulting, agency, audit, legal support and engineering services.

Indicative spend

Priced per active professional per month, billed annually. Subcontractors can be included as active seats only while engaged.

Modules in the standard bundle

  • Core people records
  • Daily worksheets and approval
  • Allocation and bench
  • Project cost and margin
  • Expenses
  • Payroll and statutory
  • Performance and feedback
  • Self service

Case study

Meridian Advisory, management consulting firm, 180 professionals, four practices

Situation

Timesheets were filled weekly from memory with roughly sixty percent on time submission. Engagement margin was known only at closure, and the resourcing spreadsheet regularly promised people who were already committed elsewhere.

What we did

Daily worksheets replaced weekly entry with a one minute mobile flow. Cost rates were derived from payroll, engagements were loaded with budgets, and allocation moved into the platform with conflict detection.

Result

  • On time timesheet submission reached ninety four percent within two months
  • Engagement margin now visible weekly instead of at closure
  • Utilisation improved seven points across two quarters
  • Two loss making engagement patterns identified and repriced
Knowing margin while the engagement is running changed how we price. The timesheet compliance was the surprise, and it happened because entry finally takes a minute.
AAnand P.Managing Partner, Meridian Advisory

Straight answers

The questions this sector always asks

Our people hate timesheets. Why would this be different?

Because it is daily, mobile and takes under a minute against a short list of their own current engagements. Weekly retrospective entry is the reason compliance is poor, not the concept of time tracking.

We do not want internal cost rates visible to everyone.

They are not. Cost rates and margin are visible only to the finance and leadership roles you designate. Engagement managers can be given budget consumption without individual salary data.

We use a separate billing system. Does this conflict?

No. HRMione produces approved billable time and coded expenses ready for your billing system. It fills the gap between delivery data and the invoice rather than replacing your finance stack.

Some engagements are fixed fee. Does time tracking still matter?

It matters more. On a fixed fee engagement the only way to know whether you made money is to know the effort consumed against the budget, which is exactly what this gives you weekly.

Can we handle subcontractors and associates?

Yes. They can be engaged with their own rates, submit time against engagements and be paid through a payout flow rather than payroll, while still appearing in project cost.

Software Solutions

Deep dive into our platform modules

FAQ

HRMione for Professional services, frequently asked

Can time be tracked against tasks as well as projects?
Yes. Engagements can carry a task or workstream structure, so time rolls up from task to engagement to client without extra entry effort.
How is utilisation calculated?
Billable hours against available hours, with targets configurable by grade and practice. Non billable categories such as internal projects, training and business development are reported separately rather than lumped into bench.
Does it support retainer engagements?
Yes. Retainers track consumed effort against the retained volume each period, with alerts when consumption runs ahead of the fee.
Can clients receive time reports?
Approved time can be exported per engagement in a client presentable format, which covers audit clauses in many services contracts.
How do expenses reach the client invoice?
Claims are coded to the engagement and marked billable or not at submission. Approved billable expenses are available for invoicing in the same period rather than arriving later.
Is multi office and multi country supported?
Yes. Offices carry their own statutory treatment and currency, while utilisation and margin roll up across the firm.
Can we see profitability by client rather than only by engagement?
Yes. Margin aggregates from engagement to client to practice, so account level profitability is available without a separate analysis.
How long does rollout take?
One practice is usually on timesheets within two weeks. Firm wide rollout including payroll migration typically completes inside ninety days.

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See it running on professional services data

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